Privacy policy

This is a plain description of the data PIDSnap holds, what it does with it, and how to reach us about it. SSDevProject is the controller of that data.

Last updated 2026-09-29.

What is collected

• Your email address and the name of your organisation.
• The plant and loop records you enter: tag names, loop types, the tuning values you type in and confirm.
• Photographs you upload — trend screens, faceplates and nameplates.
• Session records: what was read, what was instructed, and when.
• Payment records: what was bought, and when a refund was issued.

Lawful basis

• Contract — the account, the plant and loop records, the photographs and the session records exist to provide the service you asked for.
• Legitimate interest — minimal security and error logging, to keep the service up and to know when it is misbehaving; aggregated page-view counts via Plausible, so we can see which pages are used.
• Consent — anything optional is only collected if you choose to give it.

Who processes your data

The processors are the ones actually wired into the code, named individually:

• Google (Gemini API, paid tier) — image analysis. Paid-tier API data is not used to train Google's models.
• Cloudinary — stores the photographs and generated report files.
• Resend — sends email.
• PayPal — processes payment.
• Hetzner Online GmbH — hosts the application and its database.
• Plausible Insights OÜ — counts page views. No cookies and no personal identifier; the payload is the URL, the referrer, and the browser/OS.

Hetzner operates data centres in several countries. If you need to know the region your data is stored in before using PIDSnap, ask us at [email protected] and we will tell you.

Retention

Uploaded images are kept while your account is open. There is no automatic deletion schedule yet. To have your images and records removed, email [email protected] and we will delete them.

Your rights

You can ask for access to the data we hold about you, for it to be corrected, for it to be erased, for a copy in a portable form, or object to a particular use. Deleting a loop removes its records and its photographs from storage; a plant goes once its loops are gone. For anything not tied to a loop, write to support.

Cookies

Two cookies, both strictly necessary, so neither needs a consent banner:

• pidsnap_session — keeps you signed in, for up to thirty days.
• pidsnap_prefill — carries the half-finished state of a free check while you are still anonymous, for up to six hours.

There is no advertising and no tracking cookie. Page views are counted by Plausible, which does not set a cookie and does not store a personal identifier, so it does not need a consent banner either.

Data requests

For any of the above, write to [email protected].